Cloud Knowledge Management
Providing the right information, to the right person, at the right time to ensure better employee performance and higher customer satisfaction.
Panviva are developers of the world leading cloud knowledge management solution to guide users step by step through processes, policies and procedures in real –time providing role-specific, contextually relevant information to the end user enabling them to perform their job more effectively and efficiently.
Panviva work with customers ranging from banking, finance, healthcare, manufacturing, distribution, utilities, pay-tv, telecommunications and government. Panviva has enabled their customer base to achieve measurable benefits in time to competency, reduce training costs and improve user engagement, including:
- Enhanced customer satisfaction
- Full utilisation of enterprise systems
- Increased staff productivity
- Improved training effectiveness
- Continues process improvement
- Faster process management
- Broader staff capabilities